Reviews
Customer Reviews
See what our customers say about BeeXpress Heating & Renewables
All Reviews
“Very knowledgeable and professional
Very knowledgeable and professional! Highly recommend!”
— Joe Walton
Trustpilot2026-09-16“Brilliant service !”
— Tyler Porter
Trustpilot2026-09-16“Great experience using beexpress for a boiler repair knowledgeable, tidy and excellent workmanship”
— Stuart Little
Trustpilot2026-09-16“Great from start to finish”
— Wayne Bettess
Trustpilot2026-09-16“Thorough, reliable and friendly gas boiler servicing; have used for several years.”
— Howard White
Google2026-09-15“Great service. Booked in for a boiler repair and they came out same day and had me up and running straight away.”
— David Attridge
Trustpilot2026-09-07“Ben was brilliant from start to finish
Ben was brilliant from start to finish, he explained the issue with our boiler & got the hotwater working after replacing a part and also serviced the boiler aswell 😃”
— Mick
Trustpilot2026-09-02“
Really helpful and organised, can’t fault the service
”
— Philip Jones
Trustpilot2026-09-01“Great experience. Sorted out veryquickly and efficiently.
”
— Judith Bara
Google2026-07-17“Ben at Beexpress is great! Always helpful, can solve tricky issues, knows what he is doing and is very responsive too. Would definitely recommend”
— MJ
Google2026-07-10“Ben called in the evening, despite being on a training course during the day; and quickly fixed the leak on the radiator inlet. We had Ben's help last year for more substantial plumbing work, including a new tank in the loft. He is quiet and friendly. He takes the time to analyse plumbing problems accurately. He is very capable and we trust his judgement and advice. We have no hesitation in recommending BeeXpress.”
— Repair of Leaking Radiator
Which? Trusted Traders2026-06-20“Super helpful and a good job carried out
”
— Simon WT
Google2026-06-15“Easy to book
Came on time
Clean worker who just got on with the job
I felt was very honest and only doing what was necessary”
— Stanley Gelbier
Trustpilot2026-06-01“I used BeeXpress for our boiler breakdown and was very impressed of their service. They were professional and good price. I can highly recommend them.”
— Pamela Margulies
Google2026-05-29“Ben from Beexpress has done a brilliant job in servicing and updating my central heating system. He worked to ensure that everything was completed to a high standard and showed great attention to detail. I would not hesitate to use him again.”
Checkatrade2026-05-29“Ben is always helpful and friendly. We have the service plan so that we can get our boiler serviced regularly, and also get a discount on other work that needs doing. This has been especially useful as we have just moved into a house where the heating system has a number of problems which have needed sorting. It's great to have a trustworthy plumber who turns up when he says he will!”
Checkatrade2026-05-29“Work was carried out efficiently and cleanly and I have not had any problems sunce”
Checkatrade2026-05-29“Central Heating was always working and the three way valve wasn’t working. He was reliable and turned up at the house when he said and gave me a call to say he was close by. Polite and professional.”
— Audra S
Checkatrade2026-05-29“Excellent service. Reliable and professional.
I use a monthly pay plan which works well.”
— Susanna Delaney
Google2026-05-29“We’ve always trusted BeeXpress to provide an outstanding service for all our plumbing and heating engineering work. Consistency, reliability and a high standard of work underpin our experience with BeeXpress”
— Mark Fabian
Google2026-05-29“Ben installed new boiler 6 years ago. It is a low water pressure area and everything has been great. Wonderful for reminders about servicing it as well.”
— Kerry Slater
Google2026-05-29“I was lucky enough to first meet Ben in 2017 and numerous times between then and now. I was very impressed in the first instance, and have remained impressed with the honest and efficient service Ben has provided and the perfect fitting of a toilet seat! The real-time tracking so that you can see exactly when Ben will arrive means that you are able to use the time of the appointment efficiently and is far better than a surprise! I have now switched to a service plan as a reflection of the trust for the service that Ben provides. BeeXpress is a business that deserves to be in business and this gives me huge piece of mind.”
— K S
Google2026-05-29“Ben inspires confidence, is polite and cheerful, and is always punctual. We have signed up to his monthly payment plan, which pays for a yearly service and other benefits. He has introduced a tracker, giving a text message in advance of his arrival. We are pleased with him.”
— Philip Thonemann
Google2026-05-29“We contacted beeXpress to supply and fit a new boiler and taco control system, the work is now complete and we are very happy with work. We would use them again.”
— John Robinson
Google2026-05-29“Ben is friendly, efficient and professional - would highly recommend him to anyone who wants an engineer who knows what he's doing. 5 stars ⭐️⭐️⭐️⭐️⭐️”
— Channa Korman
Google2026-05-29“Fixed a leak and replaced a tap quickly and efficiently. Ben was friendly and helpful.”
— Gary Homewood
Google2026-05-29“Came 5 mins after requested. Amazing service. Highly recommended”
— andre goldstein
Google2026-05-29“Excellent service quite expensive but most plumbers are. Very polite and clean. Also came within time frame”
— Pat schotten
Google2026-05-29“Ben at BeeXpress installed a great boiler 7 years ago. It's very efficient and has helped cut our energy bills. Ben has then serviced our boiler once a year. All running tickety boo!”
— Charlie Day
Google2026-05-29“Ben came out within the hour and quickly rectified and resolved the issue. Great service and would highly reccomend.”
— Michael Jay
Google2026-05-29“Ben identified the problem and Chris resolved it a few days later. Excellent service again and very tidy/ thorough and reliable.”
— krishen chandaria
Google2026-05-29“Very many thanks to Ben for sorting out a hitherto intractable problem with our hot water - and to Paige for keeping things running smoothly.”
— Alison Shell
Google2026-05-29“Great service from BeeXpress Heating & Renewables. Mr.Ali was very affordable, clearly knowledgeable and qualified, and really friendly throughout the whole process. The work was carried out professionally and everything was explained clearly. I’d definitely recommend his services.”
— Yusuf olanrewaju Abdulmumin
Google2026-05-29“Polite, efficient, not expensive”
— Steven Lux
Google2026-05-29“Beexpress providing a highly competitive pricing, with no hidden or concealed charges. The engineer, was polite and courteous, clearly communicating prior and when at work. Technical proficiency appeared well above standard. Engineer worked neatly leaving the area in pristine condition. This combination of reliability, expertise, and meticulousness positions Beexpress as my preferred choice for any future gas, boiler-related and plumbing work. I have now signed for boiler as well as plumbing repair cover. I'm very satisfied with their service!”
— simon saidi
Google2026-05-29“BeeXpress are fantastic. Ben and Chris were excellent — knowledgeable, professional, and clearly cared about doing the job properly. Paige and the office team did a fantastic job keeping in touch and making sure everything ran smoothly, which set the tone for a great experience.
This was easily the best boiler service I’ve had in the last four years. It was more thorough, more honest, and far more valuable than anything I’ve received from other providers.
Highly recommended.
Ilai S - Dec 2025”
— Ilai Schechter
Google2026-05-29“Best heating engineer we’ve ever had. Highly recommended.”
— Alison Seabrook Moore
Google2026-05-29“BeeXpress Plumbing and Heating are excellent. Nothing is too much trouble, and Ben is incredibly knowledgeable — we have complete confidence in his work and his company. We thoroughly recommend them.”
— Lisa Durr
Google2026-05-29“Ben came and serviced our 5yr old Vaillant boiler. He did a thorough job and explained what he had observed inside the boiler. I would call him for similar work in the future.”
— Peter
Google2026-05-29“Ben did a great job fitting my new boiler and radiators. Will use Ben for future jobs I have and would highly recommend!”
— Rachel Cartwright
Google2026-05-29“Ben is a reliable and trustworthy heating engineer. Fixed some old pipework at ours quickly and skillfully, and am happy to see he now does heat pumps.”
— Luke Hodgkinson
Google2026-05-29“Great Service - very happy - highly recommend!
Thank you for the great service. …”
— Kirill Meck
Google2026-05-29“Excellent service, my go to plumber now. I've have recommended Ben to my friends and family. Looking forward to our next discussion about alternative and green energy.”
— Ti Maja
Google2026-05-29“You know that a plumber is good when you can recommend him to your Mum, without hesitation. That's what I did and my Mum thinks that Ben of BeeXpress is marvellous. Trustworthy, polite and courteous as well as doing a good job.”
— Kate Davies
Google2026-05-29“BeeXpress installed our boiler nearly 10 years ago and has serviced it ever since. We've always had the work done by early autumn, and this year we had it done during the heat of the summer (when we didn't need it for heating or water). We had to change our originally scheduled appointment but BeeXpress found a slot for us just a couple of days later. Ben, the "B" in BeeXpress, is efficient, thorough, and always friendly. We can rely on Ben to do the job right. That's why we've gone to BeeXpress for other plumbing work as well. We can absolutely count on him. (He's also the nicest guy.) ”
— Regular, reliable boiler service
Which? Trusted Traders2026-05-07“An impressive job of work carried out with full attention to detail. No mess left behind and all done with a smile. A highly recommendable service. Professional and knows what he is doing. Thank you.”
— Above and beyond all expectations
Which? Trusted Traders2026-05-07“I first met Ben in 2017 and numerous times between then and now. I was very impressed from the start, and have remained impressed with the honest and efficient service Ben has provided and the perfect fitting of a toilet seat! The real-time tracking so that you can see exactly when Ben will arrive means that you are able to use the time of the appointment efficiently and is far better than a surprise! I have now switched to a service plan as a reflection of the trust for the service that Ben provides. BeeXpress is a business that deserves to be in business and that gives me peace of mind.”
Which? Trusted Traders2026-04-26“A thorough and professional boiler service followed up by a brief verbal report on site and then a more detailed written report subsequently on the same day. On the more administrative side of things - 1st appointment was cancelled by them with short notice and 2nd time there was mixed messaging as to the time of the appointment and inaccurate notification of arrival. Having said that they were easy to contact by phone and responsive to emails. The boiler was "paid for" as part of a monthly service contract payment and overall the service contract seemed reasonable value for money on the basis of a minimum call out requirement once a year plus annual boiler service. Overall and notwithstanding the appointment issues, I would certainly recommend then.”
Which? Trusted Traders2026-04-26“I woke up to no power on a Monday morning caused by a kitchen tap leak tripping the power. Within 24 hours Ben had been to the flat to tighten the joint to prevent further damage, and made an appointment to return to put in a permanent fix within two days. All work was priced beforehand and the quote sent over to be accepted before any work was done, so it was completely clear how much the cost would be. I couldn't have asked for a better service. Reliable as always!”
Which? Trusted Traders2026-04-17“Delighted with the work carried out by Ben yesterday. Professional, knowledgeable, efficient and very approachable. BeeXpress are a lovey company to deal with. Highly recommend!”
Which? Trusted Traders2026-02-05“Professional and helpful from an organisational perspective, they were responsive to addressing the leak and ultimately the work was satisfactorily completed”
— Professionally organised but issues in execution
Which? Trusted Traders2026-01-07“BeeXpress are fantastic. Ben and Chris were excellent — knowledgeable, professional, and clearly cared about doing the job properly. Paige and the office team did a fantastic job keeping in touch and making sure everything ran smoothly, which set the tone for a great experience. This was easily the best boiler service I’ve had in the last four years. It was more thorough, more honest, and far more valuable than anything I’ve received from other providers. Highly recommended.”
Which? Trusted Traders2025-12-29“BeeXpress Plumbing and Heating are excellent. Nothing is too much trouble, and Ben is incredibly knowledgeable — we have complete confidence in his work and his company. We thoroughly recommend them.”
Which? Trusted Traders2025-12-11“I have used BeeXpress every year for nearly 6 years for boiler services and various plumbing jobs. I would highly recommend Ben - he is personable, knowledgeable, reliable, trustworthy and hardworking.”
Which? Trusted Traders2025-11-10“They did a fantastic job. I can highly recommend them. Trustworthy honest and fairly priced!”
— Pamela Margulies
Trustpilot2025-10-09“Ben of BeeXpress does the annual maintenance and servicing on our Intergas boiler, which he installed in 2016, late every summer. This has prevented us from needing repairs during the rest of the year, especially during autumn and winter. In addition to giving us confidence that we'll have central heating and hot water (to supplement our solar water heating), Ben is friendly, makes us feel that there is no problem too large to resolve and takes the time to answer all of our questions, and makes sure we understand how to get the best from our system.”
Which? Trusted Traders2025-08-05“We needed a new Wireless Thermostat. BeeXpress arrived on time, with the correct part and installed the Thermostat quickly and efficiently. I would recommend them every time.”
Checkatrade2025-05-13“Very impressed with the professionalism both the administration and work itself. Good transparency on timeframes and fees for the work. Appreciated the thoroughness of the work even though it was "just" a boiler service”
— Customer in Greater London
2025-05-13
“Very pleased with professionalism of the whole team from administration to the engineer. Appreciated the throroughness of the work and transparency of costs”
Checkatrade2025-05-12“Our old boiler (33 years old) failed in early April. Ben from BeeXpress arrived promptly and spent a long time trying to repair it. This included tracking down spare parts no longer readily available. In the end it was evident that a new boiler was needed. Ben suggested a Vaillant model because the boiler had to be fitted in a very restricted space . He arrived on the 16th April and finished the installation in two days as promised. He worked very professionally but was always friendly and willing to explain technical matters in a way the layman could understand. The price was probably not the cheapest but I feel we had a "Rolls Royce" service.”
— Customer in Greater London
2025-05-04
“This is the second time Ben has come out to fix my faulty plumbing - first the shower and then today (on a bank holiday!) a broken washing machine inlet valve. He provides a great service, at a good price and is strongly supported by Judith, who makes sure all communications and invoices are prompt and reliable. It’s such a relief to find someone like this. Would highly recommend.”
— Ruth Hogarth
Google2025-05-04“Great! Reliable and competent. Thanks again Ben.”
— Tim Wren
Google2025-05-04“Excellent prompt and efficient service”
— angela
Google2025-04-04“Ben and the team are great! Very proficient 👍 …”
— Federica Romanato
Google2025-04-04“Above all else, the communication, organisation, planning and scheduling of work was above and beyond. Judith was the coordinating controller for all the works we required and was outstanding at every turn.”
Checkatrade2025-04-02“This was my second time using BeeXpress (the first was to fix a boiler issue, second for a boiler service) and I’m really happy with Ben’s work. Very communicative and friendly, left everything clean and tidy. Definitely recommend!”
Checkatrade2025-03-26“Excellent service. Made me feel very comfortable with what was being done and showed me a couple of tricks to keep my boiler pressure up. Pressure is now higher (positively) than it has ever been. I would happily recommend to others”
— Garry Davis
Google2025-03-04“Ben came for our annual boiler service, showed up on time and covered all the work needed with as little mess and fuss as possible. He also took the time to explain about heat pumps as a future possibility after I mentioned it. Our invoice was sent in a timely fashion and communication was excellent as usual. Would always trust BeeXpress with any of our heating and plumbing issues as well as our annual service.”
Which? Trusted Traders2025-02-20“It was as I suspected that the heating pump was on it's last legs as it was knocking & banging. Ben came as arranged and his office updated me as to time because he was running a bit late. He drained part of the system, went to buy a new pump and then fitted it. No dramas and very efficient person. I now have a nice quite pump. I have used BeeXpress before and will continue to do so as I need the boiler servicing next. 5* service”
Checkatrade2025-02-14“Ben was on friendly, on time, knowledgeable and very reasonably priced. Serviced our ASHP and happy to have found someone reliable to use on a regular basis.”
— krishen chandaria
Google2025-02-04“Ben was punctual, friendly and very good. Would highly recommend and will be using annually going forward.”
Checkatrade2025-01-24“This company came to our house the same day that we reported a fault with our boiler. The engineer fixed the problem quickly and efficiently. I would recommend this company to anyone who requires this type of service”
Checkatrade2025-01-22“Mr. Ben's work in our flat was done to a high standard – he was meticulous and knowledgeable, as well as being a most pleasant, friendly and hard-working individual. Everything that one could wish for in a plumber. The cost was reasonable and conformed to the estimate which had been provided beforehand by Judith, who kept us fully informed at each stage. We would happily recommend his work to everybody.”
Which? Trusted Traders2025-01-17“The technician - Ben Margolis - was a bit late but he phoned to say he would be there and arrived by the given time. I showed him where everything he needed was located, he told me how long it would take, and I left him to do the work. He completed the work and everything appeared to be satisfactory. Ben was very polite and easy to communicate with. I am satisfied with the standard of work. Thank you.”
Checkatrade2025-01-08“Great service - thanks!”
— Harry ingram
Google2025-01-04“Ben is a reliable and trustworthy heating engineer. Fixed some old pipework at ours quickly and skillfully, and am happy to see he now does heat pumps.”
— Luke Hodgkinson
Google2025-01-04“Over the course of a few agreed visits, Ben carried out remedial work on our aged central heating system and a power flush and replacement of an old radiator. We are very satisfied with the service from BeeExpress. The engineer Ben was punctual, friendly and helpful. He explained what he was going to do and also gave us a clear and transparent run down of the issues found and the proposed fixes. He also gave us further recommendations. The work was carried out with great care. Judith in the office handled all the administration efficiently and in a friendly and helpful manner. A very professional, efficient and friendly service and we have no hesitation in recommending BeeXpress.”
— Customer in Greater London
Which? Trusted Traders2024-12-20“Our boiler broke down and Bee Express were there in a flash. They identified the replacement part we needed and ordered it straight away. As soon as the part came in they installed it right away to ensure we had our heating back on in time for the weekend. A great job ad excellent cutomer service.”
Checkatrade2024-12-16“Ben came on time and was helpful and thoughtful about my new boiler plans. Thank you👍 …”
— Cliff Steinberg
Google2024-12-04“From the seamless booking in process via the very polite office staff, to having the work carried out by a very polite engineer called Ben. Highly recommended and I’ve even joined one of their boiler care plans for peace of mind heading into the winter.”
Checkatrade2024-11-24“He was onsite when I needed him and fixed a huge leak so quickly. Minimum damage to the property. Thanks Ben”
— Sobel Financial
Google2024-09-04“Ben is extremely courteous and reliable, happy to carry out small domestic as well as larger jobs.”
Checkatrade2024-08-08“As usual, the work was done in an exemplary manner in all respects. Very satisfied.”
Checkatrade2024-08-06“I used Ben Margulies and he attended my property within 2 hours of speaking on the phone. He managed to fix the problem and give a very honest assessment of the issue. Very friendly and reliable and will use him again in the future. Very happy with his work”
— Richard H
Google2024-08-04“Excellent service. Clean and tidy work.”
— Simon Trober
Google2024-07-04“Great Service - very happy - highly recommend!
Thank you for the great service.
Boiler is fixed. Heating is on and the hot water is flowing again.
Very happy.
The engineer was very professional, knew exactly what he was doing and went out of his way to get the part and fix the problem within a matter of hours.
Communication was great and I was called when the engineer was on his way to my house.
Many many thanks, again.”
— Kirill Meck
Google2023-06-04“”
— OM SHERE-PATIL
Google2022-06-17“”
— SALEH ALZAHRANI
Google2022-02-08“”
— Judith Fhima
Google2021-09-17“Excellent service, my go to plumber now. I've have recommended Ben to my friends and family. Looking forward to our next discussion about alternative and green energy.”
— Ti Maja
Google2021-06-04“Ben installed a new tap for me. He was professional and did a great job. The charges were fair.”
— Gurmukh Panesar
Google2019-06-04“Fantastic service! thank you!!!”
— Esther Klor
Google2018-06-04“Amazing customer service and transparency of charges. I will be using this guy again.”
— Nathan Sobel
Google2017-06-04“Ben of BeeXpress is brilliant, i would definitely recommend him. Not only is he trustworthy, polite and courteous as well as doing a good job he is also honest with you and really quick to respond.”
— Zoe Bradley
Google2016-06-04“You know that a plumber is good when you can recommend him to your Mum, without hesitation. That's what I did and my Mum thinks that Ben of BeeXpress is marvellous. Trustworthy, polite and courteous as well as doing a good job.”
— Kate Davies
Google2015-06-04Ready to Get Started?
Contact BeeXpress Heating & Renewables for a free, no-obligation quote.
Get A Free Quote